PTI’s staff of experienced repair technicians provides fast, guaranteed repairs for systems and peripherals. Whether you need repairs for a motherboard or CPU module, or for peripherals such as disk and tape drives, monitors, laser printers, terminals, or power supplies, we have the expertise to get you back up and running at substantial time and cost savings over OEM repair services.

Turnaround time for PTI Depot Repair services is typically two to five days, and all repairs carry a one-year warranty. With a scope of expertise that ranges from complete systems down to the component level, PTI Depot Repair services are available as part of a yearly maintenance contract or as a stand-alone service. Our technical support staff is available by telephone or online to help you identify the source of the problem.

QuickSwap™ Advanced Module Exchange Program

For occasions when repairs need to be carried out with maximum speed, PTI offers its QuickSwap™ Advanced Module Exchange Program. We’ll ship the parts you need by overnight courier before the defective module is returned to us, keeping downtime to a minimum. We’ll then repair your board, drive, power supply, or other component and maintain it in our inventory to ensure it’s available for your use at a moment’s notice.

PTI’s technical laboratory and workshop is compliant with ISO 9002 standards and staffed with highly trained and certified technicians. Each technician undergoes extensive technical training and product orientation. Our in-house specialists include experts in monitor, printer, disk drive, power supply, and board repair.